Jobid=626319842691188604 (0.0991)
Customer, Sales & Dealer support representative (Technical focus) – German
Lelystad, reference 2026-00860
Job description
Key Responsibilities
Provide technical sales support to dealers, responding to spare parts enquiries via phone and email.
Build and maintain strong relationships with dealers and suppliers to support business growth.
Monitor dealer orders and ensure priorities are managed efficiently.
Work closely with the technical team to provide accurate information and resolve customer queries.
Develop a solid understanding of the company's products to confidently advise dealers on technical parts-related questions.
Monitor pricing across product categories and support dealer inventory management.
Deliver training sessions to dealers on spare parts systems and processes.
Identify opportunities to improve daily operations and contribute ideas for process optimization.
Opportunity to attend trade shows and onsite customer visits
Requirements
Your profile
Native-level or C2 German, with fluent English.
Strong analytical skills with the ability to interpret data and prepare reports.
Excellent communication and interpersonal skills with a customer-focused approach.
A collaborative team player who enjoys working in an international environment.
Confident in resolving issues and managing stakeholder expectations.
Experience with SAP or similar ERP systems is considered a strong plus.
Understanding of logistics processes and Incoterms is advantageous.
Willingness to travel occasionally.
Experience in the construction, agricultural machinery, automotive, or a related technical industry is an advantage but not essential.
Drivers license
Working conditions
Start date is ASAP.
Initial 7-month contract with the intention of long-term employment.
The salary is between € 3300 – € 3900 per month gross, excl. 8% (the salary depends on the education and work (years) experience
Long term position and full time (ideally 40 hours, but it could be 32 or 36 hours)
Pension scheme
25 holidays + 2 days extra (these two additional days are chosen by the company)
Paid travel
Travel costs: EUR 0,25 per km (by car or by public transport)
Initial training is provided by the company
Competitive Salary and bonus scheme based on personal and company performance
Bonus based on personal performance will be between 2.5% – 10%
The job requires 100% at the office (during the training period). After the training period, hybrid work is possible – will be discussed with the manager
Salary from: €3300,- Salary to: €3900,-
Work location
Lelystad
Company description
Our client is a Global manufacturer specializing in heavy construction machinery. Known for innovation, the company integrates advanced noise reduction systems, fuel-efficient hydraulic technology, and robust design into its machinery. The Headquarter is based in Asia and for their European Headquarter.
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